Raja88 is committed to protecting the privacy and security of every member's personal data. This Policy transparently explains how we collect, use, store, and protect your information in accordance with international data protection standards.
Raja88 understands that privacy is a fundamental right of every individual. As a responsible online entertainment platform, we take every aspect of personal data protection seriously for our members in Malaysia and across Southeast Asia.
This Privacy Policy ("Policy") describes in detail how Raja88 collects, stores, processes, uses, and discloses the personal information you provide to us when registering an account, using our services, or simply browsing our platform. This document also outlines your rights as a data subject and how you may exercise those rights.
This Policy should be read together with Terms and Conditions raja88 and Responsible Gaming Policy us. In the event of any conflict between these documents regarding data protection, this Privacy Policy shall prevail.
Raja88 only collects information that is strictly necessary to provide you with a safe, fair, and responsible service. The following are the categories of information we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identity card number, passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Information | Bank account number, bank name, deposit and withdrawal transaction history | Payment processing, anti-money laundering compliance |
| Platform Usage Data | Game history, wagering habits, session duration, devices used | Service improvement, responsible gaming |
| Technical Data | IP address, browser type, operating system, cookie data | Security, fraud detection, analytics |
| Verification Documents | Copy of identity card, copy of bank statement, utility bills | KYC process, withdrawal verification |
In addition to information you provide directly, we also collect data automatically when you use our platform. This includes server log records, user interface interaction data, access times, pages visited, and links clicked. This data is collected solely for security purposes and to improve the user experience.
Every piece of information we collect is used for legitimate and transparent purposes. raja88 uses your personal data for the following:
Raja88 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We only share your data in the following limited and controlled situations:
Protecting your personal data is raja88's highest priority. We implement multiple layers of technical and organisational security to ensure your information remains safe from unauthorised access, modification, disclosure, or destruction.
Raja88 uses cookies and similar tracking technologies to enhance your experience on our platform, understand how the platform is used, and deliver more relevant content to you.
Types of cookies we use:
You can manage cookie usage through your browser settings. However, disabling certain cookies may affect the functionality of the Raja88 platform. Continued use of our platform after this notice is considered your consent to the use of cookies as described above.
Raja88 respects and upholds your rights regarding personal data. As a raja88 member, you have the following rights, which you may exercise at any time:
You have the right to obtain a copy of all personal information we hold about you. Access requests will be processed within 30 days.
You may request the correction of any inaccurate or incomplete personal information via your account settings or customer support.
In certain circumstances, you may request the deletion of your personal data, subject to applicable legal data retention obligations.
You may request that Raja88 restrict how we process your data under certain circumstances, such as during a dispute about data accuracy.
You may request a copy of your personal data in a machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
Raja88 retains your personal information for the period necessary to fulfil the purposes of data collection and to comply with applicable legal obligations. The general principles governing our retention periods are as follows:
Once the retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.
The raja88 platform may contain links or references to third-party websites or services for user convenience. It is important for you to understand that this Privacy Policy applies solely to the raja88 platform.
Raja88 has no control over the content, privacy policies, or security practices of any third-party websites. We strongly encourage you to read and understand the privacy policy of every website you visit outside the raja88 platform. raja88 is not responsible for any consequences arising from the use of such third-party websites.
Raja88 is an entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we become aware of or have reason to believe that we have collected personal information from an individual under the age of 18, we will take immediate steps to delete that information and close the account in question. If you believe a minor has registered an account at raja88, please contact us immediately at [email protected].
Raja88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements to our data protection measures.
When we make material amendments, we will notify you via:
The "Updated" date at the top of this document will always reflect the date of the latest amendment. Your continued use of the raja88 platform after any amendment takes effect will be deemed as your acceptance of the updated version of the Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Raja88 handles your personal data, we encourage you to reach out to us through the following channels:
We are committed to addressing every privacy inquiry and complaint seriously and in a timely manner. If you are dissatisfied with our response, you have the right to utilize the official complaint channels available under applicable law.
Every aspect of the raja88 platform is designed with the security and privacy of our members as the top priority.
All data transmitted between your device and the raja88 servers is protected by the strongest 256-bit SSL encryption, ensuring no unauthorised third party can intercept your communications.
Access to member personal data among Raja88 staff is strictly limited to individuals who genuinely require it. All access is logged, monitored, and periodically audited.
The raja88 platform undergoes penetration testing and security audits by internationally recognised independent firms on a regular basis. The results are used to continuously enhance member data protection.
Raja88 provides a 2FA feature that can be easily activated in your account settings. This additional security layer ensures that only you can access your account, even if your password is compromised.
Raja88 has never and will never sell, rent, or trade members' personal information to any third party for their own commercial purposes. Your data belongs to you.
Raja88's cybersecurity team monitors our platform around the clock to detect and respond to any security threats before they can affect our members' data or experience.